About the One Day Workshop Root Cause Analysis.
Does one of the following sound familiar? “We are not sure whether we really solved the problem.” “The root cause analysis team has been trying many things but nothing seems to work.” “We do not have enough resources for root cause analysis.” In that case our one-day workshop Root Cause Analysis will give insight how to get out of the impasse, following state-of-the-art techniques.
The principle of this workshop is: ‘Listening to the parts’. In other words, go to the work floor, take the products that are not meeting requirements and compare these with the correct products. This often reveals more than the overflow of data and statistics that the quality manager receives on a daily basis.
When you have a product that is assembled out of different components, it is a good start to disassemble the product and put it together again. When the malfunction keeps persisting there is a problem with one of the components. When the problem after reassembling has disappeared, you can eliminate the components as a possible cause and look at the assembly process steps themselves. The underlying thought is that differences will appear more clearly when looking at the extremes.